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FAQ

Frequently Asked Questions

​A.

基本的に実データはお渡ししていません。PDFやJPEGでの完成形のデータはご希望に応じてお渡ししています。ただし、ロゴ単体でのご依頼など、実データの納品を前提としたご注文はその限りではありません。

​Q.

デザインデータはいただけますか?

​A.

お打ち合わせの際にご希望をお聞きしますが、それでも方向性の相違は生じ得ます。修正に関しては無料で行っていますのでご安心ください。

Q.

デザインが思っていたのと違ったのですが?

A.

関東圏であれば、お伺いいたします。また、オンライン(skype)でのお打ち合わせにもご対応いたします。(skypeは無料ソフトをインストールください)

Q.

打ち合わせにはきていただけるのですか?

​A.

はい、もちろんです。弊社のスタジオで撮影することも可能ですし、お客さまのご指定の場所にての出張撮影も可能です。

Q.

商品の撮影も同時に依頼できますか?

​A.

はい、Webサイトにもいくつか掲載していますので、こちらからご参照ください。

Q.

制作サンプルは見れますか?

Here are some frequently asked questions.

If you have any questions, please feel free to contact us.

FORM

Contact Us

All TDI products are fully custom made.

Please feel free to contact us for consultation or request for quotation.

Please see the FAQ for frequently asked questions.

FAQ

1-9-2 Eitai, Koto-ku, Tokyo 135-0034 KS-3 Building 1st and 2nd floors

03-5809-8024 (Representative)

This website uses industry standard SSL encryption to protect data transmission when providing personal information to customers.

We recognize the importance of personal information, and when we receive personal information from customers on this website, we will handle it as follows.

  • For personal information provided by customers, a manager will be assigned to each department that handles the personal information, and the manager will manage it appropriately.

  • When collecting and collecting personal information from customers, we will specify the purpose of use as much as possible and clarify the contact point of our company.

  • The acquired personal information will not be provided or disclosed to any third party other than the company, etc. with the consent of the customer who provided it.
    In addition, by obliging a third party who provides or discloses with the consent of the customer to prevent leakage or re-disclosure of the customer's personal information,
    We will carry out appropriate management.

  • If you wish to inquire about or correct your personal information, please contact our contact point (info@thousanddesigns.com) and we will respond promptly within the reasonable range of our authority. I will.

WORKFLOW

Request flow

Ease of request is an important factor for a design company.

Not only the quality of the design, but also the close interaction with the client

We will proceed with design production that clearly conveys products / services.

1

Contact us

Feel free to start

Please contact us.

2

Estimate

We will make a rough estimate based on the story you heard.

3

Ordering / hearing

If you are satisfied with the quotation, please place an order.

4

Planning / writing

We will make a rough estimate based on the story you heard.

5

Design production

Easy to understand and sophisticated

We will do the design production.

6

photograph

Please leave it to us for both shooting and image cutting.

7

Delivery

We will print or code and deliver it in the final form.

8

Payment

Please transfer at the end of the delivery month of the product.

Payment

about

Please transfer at the end of the delivery month of the product.

Clients who continue to do business will be able to pay the accounts receivable (transfer at the end of the month following the end of the month).
* Please bear the transfer fee.

Of the data

To hand over

About

The finished design is given in the form of pdf.

Feel free to print it on your printer or upload it to the web at any time.
However,
please note that we do not provide the actual data .
Even if it is produced at the request of the client, the production data is the property of our company. If you wish to purchase the data, we will quote it separately.

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